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How we protect your privacy and account

When you open an account on liga menschen, your personal information stays secure. We collect only what's needed to verify your identity, process your withdrawals and deliver payments…

Data encrypted end-to-endWithdrawal verification built inPayment history you control

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Our privacy posture and what you need to know

liga mensen Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We operate within Indonesian market regulations and collect personal data only for account creation, payment processing and compliance. Your name, email, phone and banking details are stored securely and used solely to process deposits and withdrawals through DANA, OVO, GoPay and QRIS. We do not sell

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your data to third parties. Access to your information depends on local law; we retain account records for the duration of your membership plus retention periods required by law. You may request access to or deletion of your data by contacting our support team.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET HELP WITH PRIVACY

Contact us about your privacy and data

You have questions about what data we hold, how we use it or how to update your account details. Our support team handles privacy requests during business hours and responds to all inquiries within two business days. Reach out via the channels below.

Team online

Live chat support

Open the chat window in your account lobby or contact us Monday to Sunday, 10am to 10pm Jakarta time. We answer privacy questions and walk you through account data access requests.

Email support

Send privacy inquiries to [email protected]. Include your account email and username so we can locate your record quickly and respond within two business days.

Account settings

Log in to your liga mensen account, go to Settings > Privacy, and view your stored data. Update your email, phone or banking details anytime from the same section.

HOW WE GUARD YOUR INFO

Data handling, cookies and account security

We use encryption to protect your login and payment information across all devices. Cookies on our site track your login state and help us prevent fraudulent withdrawals; you can disable these in…

Encryption and HTTPS

All data between your device and our servers travels over encrypted HTTPS. Your password is never stored in plain text and cannot be read by liga menschen staff.

Cookie control

We use cookies to keep you logged in and detect suspicious account access. Disable them in your browser privacy settings; account features may be limited if cookies are blocked.

Two-factor authentication

Enable 2FA in your account Settings under Security. When you log in from a new device, we send a code to your phone to confirm it's really you before access is granted.

Data retention periods

Active account data is kept for the life of your membership. Closed accounts are retained seven years for regulatory compliance, then permanently deleted per schedule.

Payment data security

Your DANA, OVO, GoPay and QRIS details are tokenized—we never store full account numbers. Only the token needed for your next withdrawal is kept on file.

Access and deletion requests

Contact support to request a copy of all data we hold on you or to request deletion. We respond within ten business days and provide downloadable files of your account history.

Frequently asked questions about our privacy policy

Players in Makassar and across Indonesia ask us regularly about what happens to their data when they open an account, how withdrawals stay safe and what rights they have. Here are the answers we give most often.

We collect your full name, date of birth, email, phone number and residential address for account verification. When you make a deposit or withdrawal, we also record your banking details for DANA, OVO, GoPay or QRIS transactions. This information is used only for identity confirmation and payment processing.

We retain your account data for seven years after closure to meet Indonesian regulatory requirements, then delete it automatically. Your withdrawal and deposit history is kept for the same period. You may request early deletion by contacting support, subject to legal obligations.

Yes. Log into your account, go to Settings > Privacy > View My Data, and download a complete export of your information. You can also email [email protected] to request a manual copy within ten business days.

We do not sell your data. We share information only with payment processors (DANA, OVO, GoPay, QRIS operators) to complete withdrawals and deposits, and with regulators if local law requires disclosure. All third parties sign data protection agreements.

Your account numbers are tokenized, meaning we store only an encrypted reference, not your actual digits. Withdrawals are sent through secure payment gateways; we never hold or transmit your full banking credentials directly.

Change your password immediately in Settings > Security > Change Password. If you suspect unauthorized access, enable two-factor authentication and contact support within 24 hours. We investigate all suspicious login reports and can freeze your account pending your approval.

Cookies help us keep you logged in and protect your account from fraud. You can disable them in your browser settings, but some features like account recovery and withdrawal approval may not work. We recommend leaving cookies enabled for security.

How we protect your privacy and account

Contact us about your privacy and data

Live chat support

Email support

Account settings

Data handling, cookies and account security

Encryption and HTTPS

Cookie control

Two-factor authentication

Data retention periods

Payment data security

Access and deletion requests

Frequently asked questions about our privacy policy

01 What personal data does liga mensen collect when I register?

02 How long do you keep my information after I close my account?

03 Can I see what personal data you have stored about me?

04 Do you share my data with third parties or sell it?

05 How do you protect my banking details when I withdraw via DANA, OVO, GoPay or QRIS?

06 What happens if I forget my password or suspect my account was accessed without permission?

07 Are cookies required to use liga menschen, and can I disable them?

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